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How to Handle Tenant Complaints

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As a property manager, you will undoubtedly receive tenant complaints. Being able to effectively handle tenant complaints and appease your tenants is an essential skill that every property manager should have. Successfully managing tenant concerns will help tenant retention and strengthen the relationships you have with your residents. Here are some of the most common complaints and how to handle them. Neighbours Tenants complaining about noisy neighbours is very common. When you're living in shared spaces with shared walls, you're likely to hear some noise every once and a while. If the problem seems to be an ongoing valid issue rather than
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5 Ways to Get to know your Neighbours

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It's no secret that people don't socialize with their neighbours the way they used to. While it used to be considered friendly to get to know the people around you, now thanks to Netflix, taking the initiative to get out and meet your neighbors is rare. In an apartment you’re already in tight quarters so why not make the most of it and meet some people. If you’re a little on the shy side, here are 5 tips for getting to know your neighbours. Utilize a common space If your building happens to have a common room, organize a get-together for
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How to Get Your Tenants to Renew Their Leases

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Keeping your tenants happy and having them renew their leases is a win for both parties. They won't be stressed looking for a new place, and you don’t have to spend extra time and money showing the unit. If you're worried that your tenants will go searching to see if the grass is greener somewhere else, here are our tips to help get your existing tenants to renew their leases. Establish a relationship  You shouldn’t be best friends with your tenants, but you should be friendly enough that they feel comfortable approaching you with concerns or requests. Maintaining positive relationships with
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Make your Mardi Gras Party a success

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While Mardi Gras celebrations have been going on for weeks, Mardi Gras is officially here and we've come up with some suggestions to help make your party a hit! Pancake Tuesday or Mardi Gras in French celebrates the day before the start of Lent. The day gets the name because you are supposed to use up your fatty ingredients before the beginning of Lent. The whole point of Mardi Gras is to indulge, so go ahead! Between some decoration inspiration, fun facts, and show-stopper recipes, we've come up with some suggestions to make your party a success. Fun Facts About one
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Make Your Property Management Company Stand Out

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Ensuring that your property management company stands out against the competition is essential to your company's growth. Marketing yourself effectively will help increase your profit and visibility without increasing your stress. Determining your competitive advantage and emphasizing it is the key to growing as a business. We've come up with a list of ways you can leverage your property management company and attract new tenants. Have an edge You need to determine what you’re offering that sets you apart from your competition. Leveraging that edge over other PM companies will be crucial in marketing and advertising. Knowing what sets you apart and sticking
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Ways to make your home more energy-efficient

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Making a few small changes to your house can really cut your energy costs. If you save money and cut energy usage, you're saving your bank account and the Earth! Here are some ways you can make your home more energy-efficient.  Low-flow water fixtures Switching your toilets, showerheads, and faucets to low-flow models will greatly reduce your energy usage and your bills. Toilets usually use the most water, which means they also waste a lot of water. Switching your toilets to dual-flush or low-flush can save as much as 5.4 gallons per flush.  Windows Improve your windows. Updating your windows to
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How to save money on a night out

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Sometimes you wake up after a night out and you realize you spent $70 buying drinks for everyone at the bar and then another $30 buying pizza at 2 am. We’ve all been there. Going out with friends is always fun, but spending a lot of money isn't. We don’t want you to sacrifice your social life in favor of your bank account so we’ve come up with some night out hacks. Leave your cards at home Don’t take your cards with you. Taking out cash beforehand is a great way to set a limit for yourself for the night. This
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Last Minute Valentine’s Ideas

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Valentine’s Day can be a stressful time and there’s a lot of pressure to make everything perfect. Maybe you’ve been busy and haven’t had time to really plan something special, or you’re in a new relationship and aren’t sure how serious it is yet. Whatever the reason, we have you covered with some last minute gift and date ideas.  DIY Gifts A box of chocolates from the drugstore says "I care about you" but a gift that you made yourself says "I love you." DIY gifts are great because you can really customize them for your loved one. Dodo has
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5 ways to make your tenants love you

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Have you ever wondered what you can do for your tenants to get them to love you? Landlord-tenant relationships are stereotyped as being rocky, but this doesn't need to be the case. Doing a few simple things for your tenants can really strengthen the relationship and ensure that they'll continue to renew their leases.  To give you some inspiration we've come up with 5 things you can do to make your tenants love you. Connect with them. It’s 2017, and as we already determined your tenants are pretty techie. Tenants want to be able to reach you on various platforms should
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Developing Positive Relationships with your Tenants: Student Edition

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There are many things to consider when renting to students. The student housing market is unique, so your renting strategy should accurately fit your audience. We have created a list of ways you can develop positive relationships with your student tenants and ultimately help grow your portfolio. Communication: Communication is key when it comes to maintaining strong relationships with your tenants. It is very important to provide a number of ways your tenants can contact you, whether it’s via phone, email, or social media. Head here for the best ways you can connect with your tenants online. Making yourself available
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