Every landlord will encounter a difficult tenant at some point. Even with the most rigorous screening processes, you may still find yourself dealing with problematic tenants. Here are just some of the ways you can handle difficult tenants and minimize conflict.
Even if you are dealing with difficult tenants, it is important that you remain professional at all times. You want to remain calm and level headed even though your problematic tenants may not afford you the same courtesy. Maintaining professionalism in these situations will help you minimize damage and more easily come to a solution.
Be strict but fair
If your difficult tenants are not paying rent on time, then you should quickly enforce late fees. It can be true that bad things happen to good people, but if your tenants are consistently paying late, then it is not just a one-time problem. You should make it clear to your tenants that you will start the eviction process if they do not pay rent on time. If your tenants are aware of how paying rent will negatively impact them, then they will be more inclined to pay on time. Having your tenants set up recurring online payments will ensure they never forget a rent payment again. Find out how here.
Keep a record
Your lease should be specific enough that it includes any amendments or changes made by you or your tenants. Any changes made after the initial signing of the lease should also be noted and signed by both parties. Having specific language set out in your lease will reduce any miscommunication between you and your tenants, and minimize the chance that they will complain about the lease. You should also keep a record of any problems with your tenants and how you dealt with the situation, in case you need it for future reference.